The hotel is well-designed and luxurious, everything is first-class. The units were a nice size with such nice atmosphere. The employees are professional. They have good beverages in the pool bar.

Luxurious hotel with great breakfast and an absolutely perfect location to the old city wall. Top-class staff and management.

It was in a comfortable location with view remnants nearby.

The room is well-kept, the staff is professional. The location is comfortable, 1 mile from view remnants. It's in the very nice area which is another bonus.

Staff is top-class and caring!

The hotel offers brand-new and air conditioned rooms with view or character and separate toilet, as example, I am very pleased about that. All in all they offer good service. The pool area is lovely.

I had beautifully decorated room complete with big bed and view or character and good facilities.

Lovely pool, comfy location in the historic district. Based not far from all the `` must visit '' sites, the clock tower and the best restaurants in Cartagena.

Romantic hotel located close enough to the old city wall and views of the Caribbean and the sunsets, many shops and the Caribbean and the sunsets. Outstandingly friendly staff, really really nice stay. Great location, just a short walk away from Bolivar Park. Also, also close to everything while still being quiet at night. Attentive customer service provided. Poolside bar and nice pool.

The hotel is ideally located in the heart of the historic Old Town, making it easy to explore all the attractions nearby. The rooms are spacious and clean, with luxurious amenities in the bathroom. The staff is friendly and accommodating, providing excellent service throughout the stay. The breakfast offers a variety of options, including fresh fruit and pastries. Plus, the rooftop pool provides a great spot to relax and enjoy the stunning views of the city.

Some aspects of housekeeping and room service could be improved, as mentioned in one of the reviews.

The staff are very amiable and extremely helpful and offer wake up calls and ironing free of charge. Superior double room is tastefully decorated, has an EXCELLENT bathroom.

Luxurious hotel with really helpful staff and a good restaurant. Well-kept rooms with regular coffee machines, local coffee plus view or character, convenient location. Lots of tasty food at breakfast time. Really good stay, as always.

Enjoyed our rooms with impeccable design. The staff were all amazingly attentive and caring. The daily service was excellent. They had an easy check-in. The location was absolutely perfect and lovely for exploring this very very nice area, so close to steamy, hectic Cartagena, views of the Caribbean and many shops.

Convenient location, beautiful design, and friendly staff. Exceptional food including a delicious breakfast and impressive octopus dish. Comfortable and spacious rooms with great beds.

We liked this hotel, it was exceptionally clean with a favourable and helpful and top-class staff.

It had pretty average views.

We had a superior double room with such nice atmosphere. After a long drive the very amiable and extremely helpful staff was waiting for us. The hotel had a wonderful location around 4-6 minutes away by foot from Santo Toribio Church.